Let's Ride
A Friiway subscription is the easiest way to start riding an ebike. Take home a high quality ebike without the upfront cost or long term commitment.
Choose Your Bike
You can select a bike online or at your local Friiway retailer’s shop. Your retailer will recommend and outfit your bike with accessories based on your personal needs.
Get Your Bike
On new bike day, you’ll head to your local Friiway retailer, where shop experts will tell you all about your new bike, answer any questions, and make sure you have what you need to enjoy the ride.
Ride Your Bike
Your subscription comes with a high quality lock, protection against theft & damage, maintenance, roadside assistance and the option to apply a portion of the cost towards a new ebike at your retailer.
A Friiway subscription is the easiest way to start riding an ebike. Take home a high quality ebike without the upfront cost or long term commitment.
Choose Your Bike
You can select a bike online or at your local Friiway retailer’s shop. If you have more questions or need help deciding, schedule a chat with our team. Your retailer will recommend and outfit your bike with accessories based on your personal needs.
Get Your Bike
On new bike day, you’ll head to your local Friiway retailer, where shop experts will tell you all about your new bike, answer any questions, and make sure you have what you need to enjoy the ride.
Ride Your Bike
Your subscription comes with a high quality lock, protection against theft & damage, maintenance, roadside assistance and the option to apply a portion of the cost towards a new ebike at your retailer.
Every Subscription Includes
Local Experts
+
Local Experts
+
Get your questions answered by people who don’t just know bikes, they know your city.
Maintenance
+
Maintenance
+
Bike set up, scheduled maintenance and routine repairs are all covered as part of your subscription.
Secure Lock
+
Secure Lock
+
Every bike comes with a strong U-lock or a chain that integrates with the bike’s built-in wheel lock.
Insurance
+
Insurance
+
We cover theft, roadside assistance and any repairs beyond normal wear and tear.
Swap Bikes
+
Swap Bikes
+
If your situation changes, or you want to try a different bike, that's cool too.
Easy Cancellation
+
Easy Cancellation
+
You can end your subscription any time after the initial two month trial period.
Future Proof
+
Future Proof
+
A portion of the money you’ve paid for your subscription can be used towards a bike purchase at your Friiway dealer.
Frequently Asked Questions
Make sure to review your shop's specific program details in addition to the general FAQ below.
Can I test ride before I subscribe?
+
Can I test ride before I subscribe?
+
Absolutely! In fact, we strongly encourage it. Book a test ride by finding a shop in your location.
How do I cancel my subscription?
+
How do I cancel my subscription?
+
Send an email to hello@friiway.com for instructions on how to cancel your subscription and return your bike to your shop.
Can I use a Friiway Subscription for delivery?
+
Can I use a Friiway Subscription for delivery?
+
Unfortunately, using a Friiway bike for deliveries (e.g. Uber Eats, Doordash, etc) is not permitted.
Can I change bikes mid subscription?
+
Can I change bikes mid subscription?
+
Yes! You can swap to a different bike as long as it is available for subscription at your Friiway retailer.
What are my purchase options?
+
What are my purchase options?
+
Most Friiway subscribers are trying before they buy. For these customers, shops offer the ability 1) apply a portion of your subscription payments towards the purchase of a new bike, or 2) towards the bike you are currently riding. Program details vary by shop.
©Copyright 2025, Friiway